Communication skills

Unit of Work – Resource ID No: WELL3

This topic will develop students’ skills in communicating in a classroom and work context.
This topic is made up of five parts. You can present them one at a time or follow on depending on the needs of your students and the time you have available.

Learning Intentions

When students have finished this topic, they will be able to:

  • Identify lines of communication
  • Use active listening techniques
  • Seek and act on feedback on the way they communicate
  • Build and sustain positive relationships

They will learn these skills by:

  • Participating in group discussions
  • Watching a video

Unit of Work Resource

Download Unit of Work

Download video (Right click – Save As – 51.1 MB)

Part 1 Resources – What is communication?

Below are the digital and downloadable resources for this topic. Please check the Unit of Work for other requirements.

Satellite Boy

Due to copyright restrictions, this content can only be viewed by enrolled users. To obtain a login to access restricted content, please email employment.pathways@nt.gov.au

Part 2 Resources – How do I change my communication style to suit who I’m talking to?

Below are the digital and downloadable resources for this topic. Please check the Unit of Work for other requirements.

Satellite Boy

Due to copyright restrictions, this content can only be viewed by enrolled users. To obtain a login to access restricted content, please email employment.pathways@nt.gov.au

Changing communication style worksheet

Talking Language Episode 1

Due to copyright restrictions, this content can only be viewed by enrolled users. To obtain a login to access restricted content, please email employment.pathways@nt.gov.au

Code-switching presentation

Part 3 Resources – What is shame and how do I deal with it?

Below are the digital and downloadable resources for this topic. Please check the Unit of Work for other requirements.

Talking about shame – Graphic organiser

Part 4 Resources – How do I actively listen?

Below are the digital and downloadable resources for this topic. Please check the Unit of Work for other requirements.

‘Active listening skills’ presentation

Part 5 Resources – How do I get feedback?

Below are the digital and downloadable resources for this topic. Please check the Unit of Work for other requirements.

Not Applicable